The business process mindset

After many years of doing SAP projects, thinking in processes has become a second nature. It still happens though that I come in companies where this process mindset is far from natural. These companies may be having another ERP system, but it is also possible that these companies are using SAP as their ERP system. It is very well possible, as I found out recently, that the companies who have already been using SAP for many years still do not have a process organization! Mind